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Monday to Thursday 9 am to 6 pm (CET)

+49 30 340 92 963

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Hyatt Zilara Cancun

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  • Blvd. Kukulcan, Punta Cancun, Zona Hotelera, 77500, Cancun, Quintana Roo, Mexico
  • Show hotel on map

Welcome to Hyatt Zilara Cancun, the all-inclusive oasis for those seeking oceanfront luxury, adults only, of course. Swim-up suites lead directly to the infinity pool. A tequila sommelier teaches the art of the traditional Mexican libation, and a pool party keeps spirits high.

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An exclusive oasis of sophistication and relaxation

A stunning oceanfront setting, vibrant culture, live entertainment, innovative accommodations and a variety of authentic restaurants await you at Hyatt Zilara Cancun. The resort's all-inclusive offerings exceed expectations. Each suite offers ocean views from its private balcony, luxurious amenities, and a "Magic Box" for discreet 24-hour room service.

Comfort and convenience are at the heart of each elegant retreat. Swim directly into the pool from the terrace, enjoy the ocean views from your private bathroom or watch the sunset from your own hot tub. You can even rent your own private poolside or beach cabana to complete your relaxation.

Enjoy a cocktail at the swim-up bar. Explore the turquoise waters of the Caribbean while snorkelling or enjoy a romantic massage for two on the beach. A variety of activities and experiences are available to make your stay unforgettable.

The resort offers the perfect combination of luxury, relaxation and entertainment. From world-class restaurants offering culinary delights to exciting live shows and events, you will have a varied and memorable experience. Experience an unparalleled holiday on the beautiful coast of Cancun and immerse yourself in the magic of this extraordinary resort.

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Personal advice

  • Monday - Thursday

    9 am - 6 pm (CET)

  • Friday

    No Service

  • Saturday - Sunday

    We're closed

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Exquisite service and refined elegance

  • Six specialty restaurants
  • Dier bars and lounges
  • Tequileria Beach Bar and Lounge
  • Unique "Magic Box" for discreet 24-hour room service delivery
  • Beach butler with cold beverages
  • Beachfront infinity pool with swim-up bar and lounges
  • Semi-olympic infinity pool
  • A variety of exciting recreational activities
  • Evening entertainment and live performances
  • State-of-the-art Sky Gym with floor-to-ceiling glass windows
  • Indoor and outdoor wedding venues
  • Picturesque pavilions
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  • Junior Suite King

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    • Icon  Room occupancy

      max. 2 Adults

    All Inclusive
    Spacious rooms with handmade furniture and a terrace. Modern bathrooms with double sinks, rain showers and designer toiletries.

    All rooms have the following equipment and services

    • 110 volt sockets
    • 24-hour room service
    • Iron and ironing board
    • Ceiling fan
    • Direct dial telephone
    • Double sink
    • Individually controlled air conditioning
    • Double jetted bathtub
    • Coffee maker
    • King size bed
    • Pillow selection
    • Minibar replenished daily
    • Furnished balcony
    • Rain shower
    • Safe
    • Satellite TV
    • Writing desk
    • Terrace
    • Toiletries
    close
  • 
  • Ocean View Junior Suite King

    #
    • Icon  Room occupancy

      max. 2 Adults

    All Inclusive
    This spacious room features handcrafted furniture and stunning sea views. The modern bathrooms have double sinks, rain showers and designer toiletries.

    All rooms have the following equipment and services

    • 110 volt sockets
    • 24-hour room service
    • Iron and ironing board
    • Ceiling fan
    • Direct dial telephone
    • Double sink
    • Double jetted bathtub
    • Individually controlled air conditioning
    • Coffee maker
    • King size bed
    • Pillow selection
    • Ocean view
    • Minibar refilled daily
    • Furnished balcony
    • Rain shower
    • Safe
    • Satellite TV
    • Writing desk
    • Terrace
    • Toiletries
    close
    
  • Oceanfront Junior Suite King

    #
    • Icon  Room occupancy

      max. 2 Adults

    All Inclusive
    This extra spacious room features handcrafted furniture and a terrace with unobstructed sea views. The modern bathrooms have rain showers and designer toiletries. This is a standard suite. See World of Hyatt programme terms and conditions for upgrade eligibility.

    All rooms have the following equipment and services

    • 110 volt sockets
    • 24-hour room service
    • Iron and ironing board
    • Ceiling fan
    • Direct dial telephone
    • Double bathtub
    • Double sink
    • Individually controlled air conditioning
    • King size bed
    • Pillow selection
    • Sea view
    • Minibar refilled daily
    • Furnished balcony
    • Nespresso machine
    • Rain shower
    • Safe
    • Satellite TV
    • Writing desk
    • Terrace
    • Toiletries
    close
    
  • Oceanfront Luxury Suite King

    #
    • Icon  Room occupancy

      max. 2 Adults

    All Inclusive
    Spacious rooms with handcrafted furniture and a wrap-around terrace or balcony with unobstructed sea views. Modern bathrooms with double sinks and rain showers.

    All rooms have the following equipment and services

    • 110 volt sockets
    • 24-hour room service
    • Bathrobe and slippers
    • Iron and ironing board
    • Ceiling fan
    • Direct dial telephone
    • Double jetted bathtub
    • Double sink
    • Exclusive Beach Cabana
    • Exclusive access to the gourmet restaurant Chef's Plate
    • Hair dryer & hair straightener (upon request)
    • Individually controlled air conditioning
    • King size bed
    • Pillow selection
    • Ocean view
    • Minibar refilled daily
    • Furnished balcony
    • Nespresso machine
    • Rain shower
    • Safe
    • Satellite TV
    • Writing desk
    • Terrace
    • Toiletries
    close
    
  • Ocean View Swim-up Suite King

    #
    • Icon  Room occupancy

      max. 2 Adults

    All Inclusive
    Plush, split-level room with direct access to the pool. The room features handcrafted furniture and modern bathrooms. This is a premium suite. See World of Hyatt programme terms and conditions for upgrade eligibility.

    All rooms have the following equipment and services

    • 110 volt sockets
    • 24-hour room service
    • Bathrobe and slippers
    • Iron and ironing board
    • Ceiling fan
    • Direct dial telephone
    • Double jetted bathtub
    • Double sink
    • Exclusive Beach Cabana
    • Exclusive access to the gourmet restaurant Chef's Plate
    • Hair dryer
    • Semi-private pool
    • Individually controlled air conditioning
    • King size bed
    • Pillow selection
    • Sea view
    • Minibar refilled daily
    • Furnished balcony
    • Nespresso machine
    • Rain shower
    • Safe
    • Satellite TV
    • Writing desk
    • Telescope
    • Terrace
    • Toiletries
    close
    

Icon Hotel facilities and ServicesHotel facilities & Services

Hotel

  • 5 star beach hotel
  • 310 rooms in 6 room categories
  • All-inclusive catering
  • Only for adults 18 years and older
  • Multilingual staff (English and Spanish)
  • Smoking hotel (smoking is only allowed in the designated area/s)

Hotel facilities

  • 6 restaurants and 5 bars incl. lounges
  • Juice bar with terrace (7:00 - 19:00)
  • Diving school
  • Private cabanas ($)
  • Infinity Swimming Pool
  • Olympic Swimming Pool
  • Pool and beach cabanas (for Oceanfront Luxury Suites and above)
  • Sky Gym with heated pool (open 24 hrs)
  • Oceanfront Wedding Gazebo

Catering

  • All meals (breakfast, lunch and dinner) included
  • Snacks
  • A welcome drink
  • Cocktails, spirits, beer, wine and soft drinks
  • Wine and tequila tastings

Guest Service

  • Beach butler
  • 24 hrs room service
  • Romantic packages ($)
  • Wedding Packages ($)

Icon free Wi-FiWi-Fi / Internet

Wi-Fi is available free of charge throughout the resort and on the suites

Icon unsuitable for wheelchair users

Persons with reduced mobility

The resort is yes suitable for people with reduced mobility.

Spa and wellness offers

  • 11 Spa treatment rooms
  • Beauty salon ($)
  • Suite for the bride
  • Oceanfront pavilion for spa treatments ($)
  • Massages ($)
  • Reflexology ($)
  • Polar pool ($)
  • Ice fountain ($)
  • Private whirlpool bath ($)
  • Fruit and aphrodisiac drinks ($)
  • Aromatherapy ($)
  • Herbal steam bath ($)
  • Sauna room ($)
  • Mist showers ($)
  • Make-up ($)
  • Manicure ($)
  • Skin peeling treatment ($)
  • Hydrotherapy ($)
  • Chocolate treatment ($)
  • Workshops ($)

Sport & Leisure activities

  • Diving school
  • Diving ($)
  • Non motorized water sports
  • Water sports ($)
  • Beach volleyball
  • Water volleyball
  • Fitness classes
  • Pilates
  • Water gymnastics
  • Cardio dance

Entertainment

  • Live music
  • Dancing
  • Pool parties
  • Wine and tequila tastings
  • Foam parties
  • Cooking demonstrations
  • Cooking classes
  • Live Entertainment
  • Spanish classes
  • Guacamole Workshops
  • Handicrafts

Credit card

The hotel accepts the following credit cards:

  • Logo: Visa
  • Logo: Mastercard
  • Logo: American Express

Icon Check-in / Check-outArrival & Departure

  • Check-in

    from 15 o'clock

  • Check-out

    till 11 o'clock

Absolutely required at check-in: credit card for security deposit

Minimum stay

Minimum stay between 27.12 and 03.01 = 5 nights
. Rest of the year = 4 nights

Special prices may require a different minimum stay!

Icon: LocationLocation

Hyatt Zilara Cancun is located on a beautiful sandy beach, the widest stretch of beach in the hotel zone, just 20 minutes from Cancun International Airport (CUN) and minutes from Cancun's best golf courses, shopping centres, restaurants and nightlife.

Hotel transfer

Private hotel transfer from Cancun airport (CUN) = 50 €, both routes. Max. 2 persons incl. 2 suitcases and hand luggage.

Distances to attractions (by car)

Cancun = approx. 15 km, 20 min
Isla Mujeres = approx. 30 km, approx. 70 min
Mérida = approx. 325 km, 3 hrs. 30 min

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